
There are also more affordable home security companies that don’t tie you down with long contracts and have a deeper history of high level customer service. I was misinformed about my service cancelation when I spoke with agent Kelly M over chat through my vivint app. I was
told to send an email and the sevice would be canceled within 30 days. I did as I was instructed and sent the email and call to
follw up where I was them and was informed I needed to pay a $1000 to cancel by customer service. I ask for customer loyalty and William told me I owe over $1500 to cancel cause I had to buy out this ridiculous 5 year contract at over 60 a month, which I had only paid 3 years of, at the amount of over $2100. I feel this should be canceled in 30 days as I was told would happen with the first agent I spoke with through my app chat. The supervisor over customer loyalty said I could pay $800 and be good. As a company they are way more expensive than any other monitoring service that can do exactly what they have done. I will never recommend or use vivint again for home monitoring. I have paid faithfully every month for 3 years and I got a wall monitor and a doorbell camera and a few window sensors, they used most of the old sensors that were in my home at install. I have paid over 60 a month for 3 years over $2100 and somehow figure I still owe $1500 more to buy out you my contract.
And the fourth reason, he added, is the company’s effort to
build relationships.

What equipment should you get?Begin with a starter kit that covers your basic DIY home security needs such as the number of motion detectors and entry sensors for your home's size. From there, you can choose other devices to enhance the
surveillance around your home. Most of the systems we tested sell add ons to boost your security beyond the basics. The most useful add ons are third party smart home devices. Scout Alarm, abode, SimpliSafe, SwannOne, Wink and Iris by Lowe's can all integrate with Nest, which means you can set up your home security system to work with other Nest products such as a security camera. Half of the systems we tested can
also use If This Then That IFTTT, a free internet based automation service that helps DIY security systems and third party smart home devices work together.